Refund policy

Last Updated: 30th August 2025

We understand that circumstances can change, and we want to make our cancellation process clear and fair.

Programme fees vary depending on the group you join.
Unless otherwise stated, fees are billed monthly on a recurring basis for the duration of your programme.

Promotional Offers: Circe may offer free trials, discounted periods, or other promotional pricing from time to time. Any such offer will be clearly communicated at the point of sign-up.
Ongoing Subscription: Unless cancelled before the promotional period ends, your subscription will automatically continue at the standard monthly rate communicated during sign-up.
Cancellation: You may cancel your subscription at any time. If you cancel during an active free trial or promotional period, you will not be charged beyond any applicable paid period.
Therapist Cancellation: If your therapist cancels a session, it will be rescheduled or refunded (pro-rata for the session) where applicable.

If you wish to cancel your participation early, you may do so by contacting team@hello-circe.com.
You will not be charged for future months after your cancellation is confirmed.
Any sessions already billed for the current month are non-refundable.

Circe reserves the right to review requests for refunds in cases of serious illness, bereavement, or other exceptional circumstances.

To cancel your place in a programme, or for any questions about this policy, please contact:

📧 team@hello-circe.com